Mataci

Compliance & Policies

In July 2024, MTC of NY Inc. became a member of the Responsible Jewellery Council (RJC) and has since adhered to its Code of Practices. These guidelines establish ethical, social, human rights, and environmental standards for responsible business practices throughout the jewelry supply chain. Our goal is to achieve RJC certification, reinforcing our commitment to conducting business responsibly.

We encourage you to explore our policies to gain a deeper understanding of our regulatory compliance efforts, and overall commitment to fostering a trustworthy experience for our employees, vendors, and suppliers. Your trust is paramount to us, and we believe that being informed about our policies is key to building a strong partnership. Thank you for taking the time to review these essential aspects of our operations.

If you are interested in obtaining more information, please contact us at compliance@mataci.com.

Grievance Form

We operate on a foundation of accountability. Anyone is encouraged to report any suspected non- compliance with our Code of Conduct through established channels. MATACI and its subsidiaries take such reports seriously and conducts thorough investigations promptly and impartially.

MATACI ensures that our employees, customers, and vendors are treated with courtesy and that their concerns are acknowledged and addressed in a timely manner. Our goal is to create a clear and coherent process to respond to any issues, and it is our policy to consider constructive comments as an opportunity for improvement. Anyone is encouraged to report any non-compliance related issues to compliance@mataci.com